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Custodial
Services Work Request Form
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This form is to track requests for
custodial services. Incomplete information may delay the processing
of your request.
Custodial requests include restroom supplies and
cleaning of interior/exterior surfaces. All other requests are
maintenance requests.
If you are completing this form for someone else, please
give the name and phone number of the person that should be contacted by
Facilities Services to give additional information. In completing the
below form, be as specific as possible so the problem can be easily
located.
When this form is submitted, it generates an e-mail to
the appropriate person at MTSU. Emails are monitored for
trends, completion, and priority.
****If this work order is not completed within two
weeks, please complete the request for a
status report . It is assumed all work orders submitted are
completed unless there is a request for a status report. Please notice
that only emergency requests are completed within 24 hours. The conditions
for an emergency priority are provided below.****
Definitions of priority choices:
Emergency
- Any condition which left unattended may cause bodily injury or
property damage; unbearable environmental conditions in any occupied area;
loss of electrical, heating/cooling or water/sewage service to a
building or a major portion of a building; loss of essential services or
equipment in housing unit areas. Please call the numbers listed at the top
of this page for an emergency.
Urgent/Breakdown
- Repair required within two working days to provide essential services,
prevent excessive property damage, correct unsafe conditions and cover
emergency conditions
which are not severe enough to be classified as immediate emergency work
requests.
Priority
- Same as urgent/breakdown except repair required within three working
days.
Routine
- All other requests are classified as routine and will be completed as
soon as scheduling constraints and availability of resources will allow.
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