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General
Maintenance Work Request Form
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This
form is for non-emergency work orders. Incomplete information may
delay the processing of your request.
If you are
completing this form for someone else, please give the name and phone
number of the person who Facilities Services can contact for additional
information. In completing the below form, be as specific as possible so
the problem can be easily located.
When this form is submitted, it generates an e-mail to the appropriate
person at MTSU. Emails are monitored for trends, completion,
and priority.
****If this work request is not completed within two
weeks, please complete the request for a
status report. It is assumed all work requests submitted are completed
unless there is a request for a status report. Please notice that only
emergency requests are completed within 24 hours. The conditions for an
emergency priority are provided below.****
Definitions of priority choices:
Emergency
- Any condition which left unattended may cause bodily injury or
property damage; unbearable environmental conditions in any occupied area;
loss of electrical, heating/cooling or water/sewage service to a
building or a major portion of a building; loss of essential services or
equipment in housing unit areas. Please call the numbers listed at the top
of this page for an emergency.
Urgent/Breakdown
- Repair required within two working days to provide essential services,
prevent excessive property damage, correct unsafe conditions and cover
emergency conditions
which are not severe enough to be classified as immediate emergency work
requests.
Priority
- Same as urgent/breakdown except repair required within three working
days.
Routine
- All other requests are classified as routine and will be completed as
soon as scheduling constraints and availability of resources will allow.
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