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Status Report Request
Form
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This
form should be used to request a status report on an existing work order
request. Incomplete information on the below form may delay the
processing of your request.
Work
orders should be
completed within two weeks unless there is a known delay.
Please complete this request for a status report if your work order is
over two weeks old and the reason for the delay is not known. To change the
priority on an existing work request,
please call 2308.
If you are
completing this form for someone else, please give the name and phone
number of the person
who
should be contacted by Facilities Services
if
additional
information
is needed. In completing the
form, be as specific
as possible so the problem can be easily located.
When this form is submitted, it generates an e-mail to the appropriate
person at MTSU. Emails are monitored for trends, completion,
and priority.
Definitions of priority choices:
Emergency
- Any condition which left unattended may cause bodily injury or
property damage; unbearable environmental conditions in any occupied area;
loss of electrical, heating/cooling or water/sewage service to a
building or a major portion of a building; loss of essential services or
equipment in housing unit areas. Please call the numbers listed at the top
of this page for an emergency.
Urgent/Breakdown
- Repair required within two working days to provide essential services,
prevent excessive property damage, correct unsafe conditions and cover
emergency conditions which are not severe
enough to be classified as immediate emergency work requests.
Priority
- Same as urgent/breakdown except repair required within three working
days.
Routine
- All other requests are classified as routine and will be completed as
soon as scheduling constraints and availability of resources will allow.
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