Work Request Forms

Please click on the appropriate link to make a work request. To repeat a work request, please use the status report request link.

Type of Request	Description

General Maintenance/ Non-Emergency	For all requests to repair buildings or equipment (including keys, temperature, etc). If the request is for new construction or equipment, please use the Special Projects Request Form.
Light Bulb Changes	These are now completed by a team within Facilities Services and are no longer the responsibility of custodians.
Custodial Services	These include supplies (chalk and erasers are now the responsibility of the academic department) and cleaning of interior/exterior surfaces.
Moving	This link is to request office moves, relocations or removal of furniture and equipment. Two week notice is required. For audio/visual requests, one weeks notice is required.
Athletic Facilities, Alumni Memorial Gym or Murphy Center	The responsibilities for these buildings are shared and require a special email distribution.
Roof Leaks	Due to the emergency nature and need for immediate attention, (a roof leak can quickly destroy a building), call 898-2308
Elevators and Handicap Access	Due to the need for immediate attention, call 898-2308. Repair is contracted through a Nashville firm.
Plants	This form is to request the delivery of plants or flowers for an event. One weeks notice is required.
Construction and Renovation Standard Cost Website
Status Report	This form is to request a status report if any work order request is over two weeks old.
Special Projects	This form is to request an estimate for Special Projects which includes anything that is a change or addition to an existing space, i.e. renovation, finishes, new furniture, etc.

To obtain specifications for equipment for a master classroom, please contact ITD at 898-2512. Specifications and recommendations for VCRs/TVs for a regular classroom can be viewed at http://www.mtsu.edu/~ets

If you are having difficulty with the technology in a master classroom, please report the condition to the ITD help desk on the web at http://www.mtsu.edu/~oitsupp/helpdesk or call 898-5345.

Definitions of priority choices:

Emergency - Any condition which left unattended may cause bodily injury or property damage; unbearable environmental conditions in any occupied area; loss of electrical, heating/cooling or water/sewage service to a building or a major portion of a building; loss of essential services or equipment in housing unit areas. Please call the numbers listed at the top of this page for an emergency.

Urgent/Breakdown - Repair required within two working days to provide essential services, prevent excessive property damage, correct unsafe conditions and cover emergency conditions which are not severe enough to be classified as immediate emergency work requests.

Priority - Same as urgent/breakdown except repair required within three working days.

Routine - All other requests are classified as routine and will be completed as soon as scheduling constraints and availability of resources will allow.